All orders are shipped UPS or Fedex Ground unless otherwise noted.
Domestic Shipping Exceptions: PO Boxes and APO/FPO will be shipped United States Postal Service.
All shipping and handling costs within the United States are calculated with your order, except for furniture, antiques and items over $500. In this instance, a customer service representative will contact you about the best method of shipping for you.
It is our policy to expedite your order in an efficient and timely fashion. Please allow two weeks for delivery. You will be sent an order confirmation to the email address you provide in the checkout form. If you ever have a question concerning an order that has been placed, contact firstname.lastname@example.org or call 360-458-4618 / toll free 877-458-4618.
All next day air, second day air or other expedited orders placed later than 2:00 pm Standard Pacific Time will be processed the next business day.
Will be shipped the most expedient and cost effective way for your country. Orders shipped outside of the continental U.S. are subject to additional shipping charges. Estimated delivery time for items we have in stock is 2 weeks from the day you place your order provided no problems occur with your local customs office. Some countries may require various types of import licenses. JZ-Rose.com will not knowingly ship any products to any countries that may require any type of license. If you wish to be notified of additional shipping costs before we process your order, Please let us know by making a note of this in the comments section during checkout.
Please note that shipping International is an estimated time only, as we are not responsible for the handling of packages once they are accepted by the United States Postal Service. We are not responsible for any Duty Charges that may or may not be applied, as the Post Office does not collect the Duty. Also, we are not responsible for the package clearing customs, which can cause a delay in shipping time. JZ-Rose.com will not be held responsible or liable for any problems that result at your local customs office. No refunds will be given for items that are seized at your local customs office. If you are unsure of your country's import policies, Please check with them before ordering.
All prices on the Web site are in US Dollars.
Using our Secure Server, you can pay by Visa, MasterCard, American Express, or Discover. Credit card orders are processed within 5 business days. If you ever have a question concerning an order that has been placed, contact email@example.com or call 360-458-3431 / toll free 866-458-3431.
Returns are subject to approval by the Managers at JZ Rose. All returns on orders over $500 are subject to a %15 restocking fee. If you have questions on our return policy, please contact us at firstname.lastname@example.org or call 360-458-3431 / toll free 866-458-3431.
ALL SALES ON SALE ITEMS ARE FINAL
We accept retail orders by mail.
Either by personal check, money order or credit card.
Send your request to:
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